At Blooming Walls, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, we offer a straightforward return policy. Please review the details below:
1. Return Eligibility
- Timeframe: Returns are accepted within [insert number of days, e.g., 30 days] of the original purchase date.
- Condition: Items must be unused, in original condition, and with all tags, packaging, and receipts intact. We cannot accept returns for items that have been damaged, used, or altered.
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Exclusions: The following items are not eligible for return:
- Sale or clearance items
- Custom or personalized items
- Gift cards
2. In-Store Returns
- Return Process: To return an item, please bring it to our physical store location along with your original receipt or proof of purchase.
- Refund or Exchange: Once your return is processed, you can choose between a refund to your original payment method or an exchange for a different item.
- Refund Method: Refunds for purchases made by credit or debit card will be credited to the same card used for the transaction. Refunds for cash purchases will be made in cash.
3. Defective or Damaged Items
If you receive a defective or damaged item, we will gladly assist you in resolving the issue. Please bring the item to our store within [insert number of days, e.g., 7 days] of purchase for a full refund or exchange.
4. Gift Returns
- Returning Gifts: If you received an item as a gift, we can offer a store credit or exchange for another item of equal value.
- Gift Receipt: A gift receipt or proof of purchase is required for returns or exchanges.
5. Non-Returnable Items
The following items are non-returnable:
- Personalized or custom-made items
- Perishable goods or food items
- Items marked as final sale
6. Return Process for Online Orders
If you’ve purchased items online for in-store pickup and wish to return them, you may return the items in person at our store. Please bring the order confirmation email and the items in original condition.
7. Contact Us
If you have any questions regarding returns or need further assistance, please don’t hesitate to contact us at:
Blooming Walls
[Insert Store Address]
[Insert Phone Number]
[Insert Email Address]